tbk99 Responsible Gaming — Your protection is our priority
tbk99 believes that entertainment should always be safe. Play on our platform with awareness, within your limits, and for fun.
Why we prioritize responsible gaming
Online gaming is an enjoyable form of entertainment — but it should always stay that way. tbk99 is committed to creating a safe and transparent environment for players in Bangladesh. Our goal is not only to deliver a great gaming experience, but also to ensure every player stays aware of their own limits.
Recreational habits can sometimes gradually turn into problems. That is why tbk99 provides a range of tools and resources to help you monitor your gaming habits and take a break when needed. Your wellbeing and peace of mind are what matter most to us.
Remember: gaming is entertainment, not a source of income. Placing more bets in an attempt to recover lost money is a dangerous habit. At tbk99, we want you to always enjoy your games in a happy and clear-headed state.
21+ Age Requirement
tbk99 strictly enforces the 21+ age requirement. Only individuals aged 21 or above may open an account and play on our platform. Age is verified at the time of account registration. We reserve the right to close any account opened with false information, and deposited funds may be forfeited.
We recommend using parental control software on your device to prevent minors from accessing gaming sites. Never share your login details with underage members of your household.
Warning signs of problem gaming
- A tendency to spend money beyond your budget
- Placing larger bets trying to recover lost money
- Neglecting family or work because of gaming
- Feeling unable to stop gaming
- Borrowing money to play
- Lying to family or friends about gaming
- Using gaming to relieve anxiety, depression, or stress
- Skipping sleep, meals, or daily responsibilities to play
Our protection tools
tbk99 provides the following tools to help you keep your gaming habits under control.
Deposit Limit
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once this limit is active, it will not be possible to deposit more than that amount within the specified period. Lowering the limit takes effect immediately, but increasing it is subject to a waiting period.
Loss Limit
Decide in advance how much you are willing to lose within a given period. Once that amount is reached, play will no longer be possible, protecting you from unexpected large losses.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, a notification will appear and the session will end automatically. This is useful for avoiding long, uninterrupted play.
Reality Check
A reminder will appear on screen at regular intervals, letting you know how long you have been playing and how much you have won or lost. This information helps you make informed decisions.
Time-Out (Temporary Break)
If you feel you need a break, you can temporarily suspend your account for anywhere from 24 hours to 6 weeks. During this time, logging in or playing will not be possible, but the account will reactivate automatically once the period ends.
Self-Exclusion
If you are experiencing long-term problems, you can request to permanently close your account. In this case, it will no longer be possible to open an account on the tbk99 platform. This is a final step and the decision should be taken seriously.
Core principles of responsible gaming
Play for entertainment
Gaming should be an enjoyable experience, not a source of stress. While playing on tbk99, keep in mind that the outcome of every game is entirely random and no strategy or method guarantees a win. Accept the possibility of losing as a normal part of the experience.
Set a budget
Before you start playing, set aside a specific amount of money that you can afford to lose. When that budget runs out, stop playing — do not place more bets in an attempt to recover losses. If you are under financial pressure, do not play at all.
Manage your time
Decide how long you will play before you start. Always give priority to family, work, studies, and social activities. Avoid playing for long stretches late at night — your ability to make sound decisions decreases when you are tired or emotionally stressed.
Do not play on impulse
Avoid gaming when you are angry, anxious, lonely, or feeling low. Decisions made on impulse often lead to significant financial losses. If you notice a tendency to use gaming to cope with negative feelings, seek help without delay.
Think about your family and loved ones
If gaming starts to have a negative impact on your family relationships or financial situation, that is a clear warning sign. Playing while hiding it from family, or spending household money on gaming, is never acceptable.
Deposit & Withdrawal Limits at a Glance
| Item | Amount | Method |
|---|---|---|
| Minimum Deposit | ৳300 | bKash, Nagad, Rocket |
| Minimum Withdrawal | ৳500 | bKash, Nagad, Rocket |
| Standard Withdrawal Time | Within 1 hour | All methods |
When you set a deposit limit using the responsible gaming tools, the minimum limits above still apply, but you cannot exceed the limit you have set.
Ask yourself
Ask yourself the questions below. If most of your answers are "yes," your gaming habits are still in a healthy place.
- I play within a set budget.
- I can stay calm when I lose a game.
- I give more importance to family and work than to gaming.
- I can stop playing when my set time limit is reached.
- Gaming does not interfere with my day-to-day financial plans.
- I do not place larger bets to recover money I have lost.
- Gaming is not my only way of dealing with stress.
How to get help
If you are experiencing any issues with gaming, or someone close to you is, do not hesitate to contact tbk99's support team. Our team is available 24/7 in both Bengali and English.
tbk99 Support
- Live Chat: available 24/7 — for immediate assistance
- Email: [email protected]
- Support available in Bengali and English
Contact support directly to set account limits, request a time-out, or apply for self-exclusion — we are here for you.
tbk99's commitment
tbk99 is more than just a gaming platform — it is a trusted partner for players in Bangladesh. We believe it is our responsibility to build a healthy gaming culture. That is why we:
- Protect every transaction with SSL encryption.
- Ensure fair play across all games.
- Apply strict age verification to prevent access by minors.
- Monitor suspicious activity and take the necessary steps.
- Notify players directly when signs of problem gaming are detected.
- Provide account closure options for players in difficulty.
Our goal is to create an environment where every player can enjoy games with awareness of their own limits — and where help is always easy to access when needed.
If you or someone you know is struggling with a gaming problem, always remember: asking for help is a sign of strength, not weakness. The tbk99 support team is always here for you.
Responsible Gaming FAQ
Enjoy the best games on tbk99 safely
Enjoy slots, cricket betting, and live casino while following responsible gaming guidelines. Our support team is always ready for any questions.